It is my highest priority to make sure you are happy with my products. If for any reason you are dissatisfied with your product, please contact me as soon as possible. As a whole, I do not offer returns, refunds, or exchanges but will always handle concerns on a case-by-case basis to ensure customer satisfaction.
My turn around time is currently very short, most often, your package will be in the mail within 1 business day. However, there will be times when turn around may be a little longer and this will be noted in my welcome notes. I ship USPS First Class Mail when applicable, which usually takes between 3 and 7 business days to arrive at your door. Priority and express mail, as well as international services, are available at checkout for an additional fee. Please contact me if you have shipping concerns, questions, or comments.
All of our products are made out of premium cardstock papers. They ARE NOT intended to be put in the oven but rather wrapped around a prebaked cupcake. Cupcake toppers are mounted on food safe paper wrapped candy sticks so you never have to worry about what is going into your food. Many of our products do contain small paper pieces or tie bands and should never be given to a young unsupervised child or as a toy.